Returns & Exchanges
We want you to be completely satisfied with your purchase. Learn about our hassle-free return and exchange policy.
30-Day Returns
Return most items within 30 days of delivery for a full refund
Free Returns
We provide prepaid return labels for most returns within the US
Quick Refunds
Refunds processed within 5-7 business days after we receive your return
How to Return an Item
Initiate Return
Start your return request online or contact customer service
Print Label
Download and print your prepaid return shipping label
Pack & Ship
Pack your item securely and drop it off at any carrier location
Get Refund
Receive your refund within 5-7 business days after we receive your return
Return Eligibility
- Items in original condition with tags attached
- Electronics in original packaging
- Clothing and accessories (unworn)
- Books and media in resalable condition
- Home goods and decor items
- Personal care and hygiene products
- Customized or personalized items
- Perishable goods and food items
- Digital downloads and software
- Items damaged by misuse
Exchange Policy
Size Exchanges
Need a different size? We offer free size exchanges for clothing and footwear within 30 days.
- • Same item, different size only
- • Original tags must be attached
- • Free return shipping included
Color/Style Exchanges
Want a different color or style? Return the original item and place a new order for the item you prefer.
- • Full refund on returned item
- • Place new order separately
- • Subject to availability
Refund Information
Refunds are issued to the original payment method used for the purchase.
- • Credit card refunds appear as credits on your statement
- • PayPal refunds go back to your PayPal account
- • Gift card purchases are refunded as store credit
- • Shipping charges are refunded for defective items
Ready to Start a Return?
Have an order you would like to return? Start the process online or contact our customer service team.
Important Notice
Return policies may vary for items sold by third-party sellers. Please check the specific return policy for marketplace items before purchasing.